Corporate Travel Advisor – Job Description
Posted March 2023

Travel Leaders of SE Wisconsin provides businesses of all sizes with full-service travel management. We book air, hotels, rental cars for individuals and groups using the Apollo GDS. Our corporate clients love our high-touch approach and rave about the service our team provides. In addition, our corporate travel advisors provide air booking support for our team of vacation travel advisors.

We’re looking for an experienced Full-Time Corporate Travel Advisor to join our team. The ideal candidate will have a minimum of five years of corporate travel experience and be familiar with both domestic and international destinations. We are looking for a qualified advisor that is proficient in Apollo. This is a work-from-home position, equipment provided. Hours are M-F 9am-5pm central.

The right individual will be motivated, a self-starter, and a team player. We are a fast-paced, energetic and quickly growing company, but we also like to enjoy our days and make work fun!

Responsibilities:

  • Communicating with clients (corporate and vacation) via email and phone, researching and booking all travel components (air, car, hotel, and specific requests) in order to best meet the client’s travel objectives.
  • Providing assistance with upgrades, transfers, schedule changes and cancellations.
  • Managing refunds and exchanges.
  • Maintaining awareness of world events and weather that may affect clients and their plans.
  • Delivering a strong customer service experience for all clients.

Qualifications:

  • 5-years minimum experience booking reservations in Apollo (actively using Apollo within the past four years), native or SmartPoint.
  • Excellent communication skills both verbal and written.
  • Ability to quickly build rapport with clients via phone and email.
  • Highly functioning in a fast-paced, demanding environment.
  • Proven team work skills.
  • Ability to work independently, self-motivate and meet deadlines.
  • Excellent attention to detail.
  • Must have home office space that is free of disruption. We provide the computer equipment needed to work at home.

Compensation:

  • Starting at $20 per hour/$40,000 annual

Benefits:

  • Remote position, work from anywhere that you have a reliable internet connection
  • 401K Program Including Company Match
  • Flexible Paid Time Off
  • Health and Dental Insurance available from our payroll provider
  • Access to Travel Leaders Certification Programs
  • Discounted Travel Opportunities
  • IATAN Card
  • Tight-knit team that is here to support you
  • Strong company culture that puts clients at the center of all we do
     

Do you have the needed qualifications and are you interested in joining our amazing team? Email us your resume!

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