(37 Reviews)
97% Recommended

Carla Nooyen

Oconomowoc, WI

Hawaiian Islands Specialist

Aloha, I have been in the travel business since 1995, and with Travel Leaders since 1996. There is nothing more satisfying to talk with clients who have just returned from a trip and hearing what a wonderful time they have had and the lifelong memories they made. It is my personal goal to treat each client with the same customer service and satisfaction that I want to be treated as a customer. Because of this, all my clients are either repeat or referral clients. I believe in responding promptly and value all my clients. One of Travel Leaders' definition of customer service is "Anticipating client needs before they tell you". And our main goal at Travel Leaders is to "Exceed our customers expectations". I am a Hawaiian Specialist and have been to 5 out of the 6 islands. I am also a Accredited Cruise Counsellor (ACC) by Cruise Lines International Association. I have sailed on Royal Caribbean, Princess, Norwegian, Celebrity to Alaska, Eastern and Western Caribbean Islands and the Mexican Riviera. I am a Certified Travel Specialist through Travel Leaders. I have been to many of the Mexican destinations and also many of the Caribbean Islands, including Cozumel, Riviera Maya, Puerto Vallarta, Cabo San Lucas, Ixtapa St Lucia, Aruba, St Thomas and the British Virgin Islands, Barbados, Antiqua, etc. I have been to Europe many times, going to be taking my first Europe River Cruise on the Danube in October. And of course many US destinations. It would be my pleasure to help you with your Dream Vacation.

Clients Honeymoon in Maui

Everything was WONDERFUL!!! We absolutely loved everything about our trip. The hotel was FABULOUS, the weather was amazing, oh my gosh… Thank you SOOOOOO much for everything, and I would recommend this trip to anyone!!! And we both wont even THINK about using anyone else for trips… and everyone that asks where to go to get info… we’ll be giving them your name. Thank you for the welcome gift as well. It brought a smile to our face to get a little gift from home! Niki and Adam

Customer Testimonials

Loved it

Carla Thanks again for everything that you did to set up our travel arrangements for Hawaii. We really appreciate it.
Donna S, Madison WI

Hawaii Honeymoon

Good morning, Carla! We had a great time and are only happy to be back because of our little boy. This snow can just go away! We had a great time! We enjoyed both locations, but we loved Wailea, probably because of the Marriott. When we go back, we’ll take our son and there would be more for him to do at that location. We liked both locations because of their beach walks. That made it easy to get to food, coffee, shopping, activities really easily. We snorkeled and scuba dived. We visited Iao Valley State Park and the Maui Tropical Plantation. We had some of the best meals of our lives! The sushi was hands-down the best we ever had. Thank you so much for arranging everything. We would love to work with you again soon. Sincerely, Lauren
Lauren, M, Sun Prairie WI

Australia

Sent: Wednesday, November 29, 2017 6:35 PM Hi Carla The trip was totally amazing and went beyond my expectations! I waited all my life to go there and it was beyond words. The best parts for me were the animals, boat rides, trying new foods, and the scenery and it's history. Thank you so much for helping me achieve my dream! Daphnie
Daphnie Phillips, Lodi WI

My Reviews

54 of 79 people found this review helpful
Three families celebrate in the Caribbean...
We've used Carla's services for over 20 years now. This year our family reached several benchmarks. While all our previous trips involved just two persons, this time we decided to include the entire family of ten. We had a significant birthday to mark, a high school graduation and a move back to the home state, returning after 14 years. Because our group included a wide age range--youngsters, teens, young adult, mid-age adults and much older adults, we turned to Carla to help find a place that had something for everyone and that was direct travel-wise. As usual she met our goal to a tee. We leave in March so the actual location is new, but we're confident it will be a great experience.

Carla is very quick to respond, always with numerous options and a very helpful and pleasant manner. She is a master at coordinating all the details and we have yet to experience any conflicts or confusion. Having benefited from her know-how at least a dozen times, Carla is always our go-to agent.
By  Double D  from  Madison, WI & Bar Harbor, ME
Traveled to  Punta Cana ~ Dominican Republic ~ Caribbean
I would recommend this agent to my family and friends

Carla Nooyen responded:
Thank you Dennis, it is always a pleasure to work with you also.

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33 of 52 people found this review helpful
Fantastic five night cruise
Carla gave 200 per cent and was very patient helping us with every last detail on our five night cruise. Used another travel agency last cruise but after working with Carla when we book our next cruise we will sure give Carla a call
By  Curtjill  from  Windsor wi
Traveled to  Caribbean
I would recommend this agent to my family and friends

Carla Nooyen responded:
Thank you Curt & Jill It was a pleasure working with you, and so happy you had a great time, experience. I look forward to helping you in the future with any of your travel needs, Carla Travel Leaders

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35 of 59 people found this review helpful
25th Wedding Anniversary to Never be Forgotten
Carla is a very professional yet have fun kinda gal and easy to work with. We wanted to go somewhere warm for our 25th Wedding Anniversary, and asked for her advice on some all inclusive trips and keeping the budget low.
We went to the Riviera Nayarit area and just loved our spacious room with balcony and Jacuzzi. We had so much fun walking the beach to the flee market in Bucerias, and taking the bus to Puerto Vallarta River Walk. We also took in a cruise that took us to a remote place for a dinner show, which was just awesome to say the least with our guides who were just a hoot. Seeing the whales and dolphins from our balcony was incredible, it was truly a trip that we'll never forget. With all of our sight seeing and taking in the culture, we finally spent the last day just pool side enjoying everything we've done.
Carla will definitely be the person we reach out to the next time we plan a big vacation. In fact will be talking with her soon about a group going in 2017
By  Honey Mooners  from  Marshall, WI
Traveled to  Riviera Nayarit ~ Mexico ~ Mexico
I would recommend this agent to my family and friends
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43 of 76 people found this review helpful
A great no-surprise vacation!
Worked very hard to ensure a pleasant scheduling and traveling experience. She is very thorough and takes care of every detail. She is also very pleasurable to talk to. Will definitely book through her again!
By  Becky  from  Middleton WI
Traveled to  Caribbean Sea ~ At Sea ~ At Sea
I would recommend this agent to my family and friends
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34 of 58 people found this review helpful
The girls loved it!! Very smiple.
Carla provided several options on pricing. She work with me on dates and times. When I had questions on the cancellation policy she helped me understand. I had trouble with booking my shuttle back, extremely helpful getting me back.

She was so helpful and did additional research on tickets for plays. She made our trip smooth.

It was the best time for my two daughters and myself. I'll use her again and have told several people how easy it was with her help.
By  Weston New York  from  Sun Prairie WI
Traveled to  New York (La Guardia) ~ New York ~ USA
I would recommend this agent to my family and friends

Carla Nooyen responded:
Thank you Mary Kay, so glad you and your daughters had a good time.

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Destination Expert:

  • Hawaii
  • Oahu Island
  • Los Cabos
  • Costa Rica
  • Las Vegas

Travel Specialist:

  • Beach Vacations
  • Cruises
  • All Inclusive
  • Couples & Romance
  • Honeymoons

Certifications/Awards:

  • CTC
  • Certified Travel Specialist, Travel Leaders
  • Accredtied Cruise Counsellor, CLIA
  • Travel Career Development, ICTA
  • Hawaii Destination Specialist, HVCB
  • Oahu & Akamai Hawaii Level Specialist, HVCB

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